Resolution CMN No. 4. 860/20

In accordance with Resolution CMN No. 4. 860/20, we inform you that Banco Sumitomo Mitsui Brasileiro S.A. is currently exempt from the obligation to establish the Ombudsman, as well as the publication of the Ombudsman Report. Thus, the last report released corresponds to the 1st half of 2024. We reiterate our commitment to quality service and transparency in our relationships with customers and partners.